Infrastructure Company Location and Facilities The initial office is established at Banjara Hills, Hyderabad , and the heart of the city with immense hi-tech facilities. Office premises are up to 7000 square feet, equipped with latest technology. Production Floor is well equipped with 50 Workstations enabled with Pentium Series processors equipped with all the software required for regular office related jobs. Center is also having facility of Team Huddle room. 1000 square feet area is specially designed and equipped with projector for Seminar's and Audio/Video based training sessions. Center also serves the fire safety norms norm. Center also caters facility recreation activities for employees like indoor games etc.   Facilities: Reception / Lobby Training Room Seminars and conference Room Team Huddle Room Administration Department Human Resource Department Cafeteria RelnPro ITES Pvt. Ltd. Gallery   RECEPTION & LOBBY CONFERENCE ROOM PRODUCTION FLOOR SEMINAR HALL TEAM HUDDLE ROOM

Call centers in india offering bpo, call center services, call centre in india, indian call center, call centre services india, outsource call centre services, call center services telemarketing, call center services in india, customer service centers india, offshore call centre services, indian call center services, call center services india, outsourcing call center services, inbound call center services, outbound call centre services, domestic call center services, call centre services from India,Hyderabad,Secunderabad,Andhra Pradesh. As your business partner, Rel n Pro lays emphasis on long-term business relationships that allow us the time and capability to nurture more precious relationships with your customers. Rel n Pro discovers ways to increase quality levels and trim down costs for our clients through closely controlled contact center management techniques such as assessing CSE's performance closely, comprehensive employee training on specific client programs and industry issues, and continuous technological and process improvements. No single solution fits the needs of each client’s business and philosophy therefore, each of our solutions is customized based upon information provided by our clients, as well as Rel n Pro’s experience and expertise with the implementation of large customer relationship centers. Our Key Purpose Providing customers with a dependable method of contact, through the channel of their choice, and a boulevard to have their questions answered in a professional manner. Improving brand image by providing service professionals who have access to accurate, up-to-date information and can assist customers with timely issue resolution. Capturing customer service information regarding areas of service issues and customer needs to be analyzed for adaptation into market opportunities. Integrating operations platforms, with the ability for work inter-flow between outsourced customer contact centers, other third party vendors and internal centers as necessary. Supporting multiple communications channels (Telephony, IVR, Chat, Email, Facsimile, etc.) as necessary or desired, providing customer relation processes that are both proactive and reactive to customer demands. Providing a centralized database and offering customers an easily accessible point of contact through the e-media communication channel of their choice. Offering flexibility to accommodate dynamic shifts in workload and associated staffing requirements.